Bdo33 believes gaming should be a source of entertainment — not stress or addiction. Responsible gaming helps you protect both yourself and your family.
Responsible gaming means keeping the right perspective on gaming. At bdo33, we always want you to enjoy gaming as part of your entertainment — just like watching a film or catching up with friends. Winning and losing are both part of the experience, and staying at peace with yourself no matter the outcome is the real win.
Bdo33's responsible gaming policy is built on three core principles — awareness, control, and support. We want every user to know when gaming is enjoyable and when it's time to stop. To help with that, we provide a range of tools and features you can use to manage your own gaming habits.
Remember — gaming should never be your sole source of income. Only wager what you can afford to lose. bdo33 is committed to being by your side and ensuring a safe, enjoyable gaming experience.
When online gaming crosses the line from entertainment to addiction, it can have a serious impact on your personal, family, and financial life. Our research shows that players who stick to a set budget and time limit consistently enjoy gaming more and experience no stress in the process.
Before every gaming session on bdo33, ask yourself three honest questions: Am I in a good headspace right now? What is my budget? How long will I play? Answering these honestly will keep your gaming experience positive every time.
When gaming feels more stressful than fun, or you keep playing to try to recover lost money — that's the time to stop. bdo33 helps you recognize these moments and take the right steps.
Understand where your gaming habits stand:
Bdo33 provides these features free of charge to support your responsible gaming.
Set your own daily, weekly, or monthly deposit limit. Once a limit is in place, it cannot be increased before the specified period ends — so you stay in full control of your finances at all times.
Decide how long you want to play before you start. Once the time is up, bdo33 automatically sends you an alert and can end the session if needed. Stay in control of your time.
If you feel like you need a break, you can temporarily disable your account for anywhere from 24 hours to 30 days. You won't be able to log in during this time — take the rest you need.
If you feel you need a longer break, you can activate self-exclusion for a period of 6 months to 5 years. Your account will be fully deactivated and all marketing communications will stop.
Set a maximum bet amount per game before you start playing. This limit protects your budget and reduces the risk of placing impulsive oversized bets.
Whenever you feel you need help, our support team is always ready. Talk openly about any gaming concerns — we're here to help, not to judge.
Set your gaming limits in just a few simple steps.
Log in to your bdo33 account and click the profile icon in the top right corner.
Select the "Responsible Gaming" option from the menu.
Choose the feature that works for you — deposit limit, session time, bet limit, or cooling-off.
Enter the amount or time and confirm. Changes may take a moment to take effect.
If you run into any issues, contact our support team right away — they'll get back to you quickly.
All of bdo33's responsible gaming tools at a glance:
| Tool | Benefits | Status |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Free |
| Session timer | 15 minutes – 8 hours | Free |
| Bet limits | Maximum bet per round | Free |
| Cooling-Off | 24 hours – 30 days | Instant |
| Self-exclusion | 6 months – 5 years | Instant |
| Reality check | Session time and spending report | Ongoing |
| Age verification | KYC Required | Active |
Go through the questions below and answer honestly — are your gaming habits healthy?
If you answered "Yes" to 3 or more of these questions, you should seek help.
Do you keep playing to chase lost money, even after your budget runs out?
Have you neglected family, friends, or work responsibilities because of gaming?
Have you ever borrowed money or dipped into your savings to cover gaming expenses?
Have you lied to or hidden your gaming from family or someone close to you?
Do you feel restless, irritable, or anxious when you can't play?
Are you prioritizing gaming over work, studies, or sleep?
Are you using gaming to cope with stress or sadness?
The sooner you recognize a problem, the easier it is to resolve.
What should you do if a family member develops a gaming addiction?
Have the conversation calmly and without judgment. Say — "I'm worried about you, let's find a solution together."
Gaming addiction is a mental health issue. Learn about it and find the right path to professional help.
Family members can also reach out to our support team directly. We'll help guide you through the self-exclusion process.
Consult a mental health professional or counsellor. Recovery from addiction is absolutely possible.
Everything You Want to Know About Responsible Gaming